Shipping Rates
We understand that unexpectedly high shipping costs can be frustrating. That's why we guarantee the lowest shipping charges for big items in Australia, including rural and regional areas.
We offer free shipping to metro areas for non-bulky items and most heavy gym equipment. (Unfortunately, we can't provide free shipping for very large products.)
To get a delivery quote, enter your shipping area and postcode on each product page. The final shipping charges will be displayed at checkout before you proceed to payment, so you'll know exactly what to expect.
Destination Surcharges
Additional shipping charges may apply for some rural or remote areas. This is because most national couriers don't deliver to these locations directly, and we need to use local couriers, which costs a bit more. Rest assured, we'll cover as much of the cost as possible!
Please contact us if you feel the shipping cost to your address is unreasonable. We're always happy to re-quote and provide lowest rates for you!
Delivery & Tracking
Many of our products are separately packed in 2 or 3 parcels due to the large size. They might be delivered to you separately depending on how local delivery depot sort parcels. Please do not worry about missing package and allow next 2 - 3 business days for the other parcel's arrived after the first one.
We have two warehouses (Melbourne and Perth) dispatching your orders in 1 - 2 business days from whichever warehouse with stock and is closer to your delivery address.
Please note that deliver to PO BOX address is available for products below 22kg and 1M length. Please make sure you have provided a correct street address during checkout on products of excessive size.
To aid in smooth and speed of delivery, ensure your address is correct during the checkout. With correct information provided, your order is dispatched within 1 - 2 business days.